User Story
Lusaka Water & Sewerage Company (LWSC) identifies business models
LWSC has launched a new mobile payment system for customers in Emmasdale and Chaisa to pay for their sewer connection.
USER STORY
Our Team
Hear from our visionary public sector leaders
fuga. Et harum quidem rerum facilis est et expedita distinctio. Nam libero tempore, cum soluta nobis est eligendi optio cumque nihil impedit quo minus id quod maxime
Freddie Mercurry
CEO
Vito Corleone
VP of Product
Marlon Brando
Creative Director
Johnson Charles
VP of Infrastructure
"We need to embrace fit-for-purpose technology solutions, including off-grid ad container-based solutions, supported by coherent service delivery models and engage with a wider set of stakeholders using data. A EquiServe (analytical) like process can support these goals"
Richard Cheruiyot,
Director, Monitoring & Enforcement
Kenya’s Water Services Regulatory Board
“Using a tool like EquiServe, along with a strong underlying data system like Lusaka Sanitation Systems, has helped us understand the cost of providing services, improving coordination with other organisations, and designing more inclusive service plans”
Mwansa Nachula Mukula
Sanitation Specialist
Lusaka Water Supply and Sanitation Company
"For effective resource planning, and to achieve goals such as targeting tariffs or safe coverage, the (EquiServe) tool process allows us to interrogate- How we achieve it, what level of investment is required, and the source of finance"
Chris Tumusiime
Commissioner
Uganda’s Water Utilities and Regulatory Department
‘The tool has been instrumental in helping KCCA explore new and creative ways of advancing our sanitation goals ‘
Jude Byansu Zziwa,
Waste and Sanitation manager
Kampala Capital City Authority
"Our challenge is not raising capital for sanitation but deploying it in a prudent way that serves the poor and delivers a safe and sustainable service. This is what makes a tool like the EquiServe useful to the sector"
Chola Mbilima,
Senior Inspector, Financial and Commercial Management
NWASCO
"Using the EquiServe tool was an eye-opener – It helped illuminate critical data gaps in our corporate planning systems"
Mwiche Sekeleti,
Manager Corporate Services,
Lusaka Water Supply and Sanitation Company,
Lusaka, Zambia
Hear from visionary public sector leaders
"We need to embrace fit-for-purpose technology solutions, including off-grid ad container-based solutions, supported by coherent service delivery models and engage with a wider set of stakeholders using data. A EquiServe (analytical) like process can support these goals"
“Using a tool like EquiServe, along with a strong underlying data system like Lusaka Sanitation Systems, has helped us understand the cost of providing services, improving coordination with other organisations, and designing more inclusive service plans”
"For effective resource planning, and to achieve goals such as targeting tariffs or safe coverage, the (EquiServe) tool process allows us to interrogate- How we achieve it, what level of investment is required, and the source of finance"
"The tool has been instrumental in helping KCCA explore new and creative ways of advancing our sanitation goals"
"Our challenge is not raising capital for sanitation but deploying it in a prudent way that serves the poor and delivers a safe and sustainable service. This is what makes a tool like the EquiServe useful to the sector"
"Using the EquiServe tool was an eye-opener – It helped illuminate critical data gaps in our corporate planning systems"
Services
Sanitation System
Assessment
Generate visually powerful baseline
We help service authorities, regulators, ministries, and development actors unpack and visualize sanitation service systems. This includes collating, analyzing and presenting data on questions such as who has access to safe services, at what price, who provides the service and at what cost dis-aggregated by low - income and non-low income households.
Tariff Reviews
Assess tariff impacts on viability and equity
The tool helps analyze and depict how tariff shifts affect the overall viability of the service system, with special emphasis on its impact on price and service coverage for low-income households. Users can play with a range of tariff structures and revenue models – for example, flat vs volumetric, direct and indirect, fixed and variable.
Subsidy Design
Analyze subsidy flows and impact on equity
EquiServe helps users estimate viability gaps and explore and simulate how the subsidy impacts the overall service system. The tool has the capacity to work with a range of subsidy models – For ex, direct households subsidies/support, in-kind or monetary support to the private sector and aid/grants to public service authorities.
Strategic Service Plans
Scenario modelling and impact simulation
The tool is designed to assist users in developing and simulating the impact that different service model approaches have on equity, safety and viability of the service system. The tool is designed to help users quickly replicate or build new scenarios and helps users play with a range of infrastructure & policy/regulatory inputs, revenue models and financing structures.
Investment Audits
Assess impact and track plan vs actuals
Do you have an ongoing investment or are you planning a new investment in sanitation? The tool can help you review the key assumptions on service coverage, revenue model, life cycle costs estimate and financing approaches and flag key risks in terms of equity, viability and water availability to support the investment.
Data System Reviews
Assess utility data workflows and digital processes
We help users creatively combine publicly available data sets with utility/user data to generate analytical outputs- This process of reviewing the nature and quality of utility data workflows helps illuminate gaps in the data workflow and serves as a guide to the help strengthen underlying data systems
EquiServe in Action
The tool helps shape investments and strengthen city systems to advance equity in sanitation services
Upcoming Events
Past Events
November 17, 2023
AFRICASAN7
Swakopmund, Namibia, November 2023
"Using data to inform sanitation planning, advocacy and policy formulation in LMICS”
Discussion on what strengthening ‘Data Systems’ means across different contexts with varying levels of maturity as well as practical strategies to strengthen data systems and harness data for sanitation planning, operations, management and reporting building- experiences from Ethiopia, Uganda and Liberia. Moderated Q&A with representatives from AMCOW, AFWASA and WB/AfdB.
View Event
November 15, 2023
The UNC Water & Health Conference
October 2023, Chapel Hill, North Carolina
"Strategic Service Plans: Framework and Field Experience"
Athena, CWIS Technical Assistance Hub (Africa), UNICEF, & UN Habitat come together to discuss - What is a service system? How do we assess it? What are the PEA levers that have enabled coordination across actors and have helped plans to get successfully funded and implemented?
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October 5, 2023
ESAWAS 2nd Regulator conference
Munyonyo, Uganda, October 2023
“Enhancing Urban Sanitation Regulation: Lessons from Kampala, Uganda,"
Session on the regulatory mechanisms deployed by KCCA to improve onsite sanitation service delivery
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October 5, 2023
SIWI WWW 2023
Stockholm, Aug 2023
UTS, SNV, WHO, Athena comes together to emphasis sustainable cost-recovery: fundamental for equitable, sustained sanitation services and financing for full life-cycle costs to achieve SDG 6.2. The presenters also discuss the need for distributing such costs fairly and sustainably.
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October 5, 2023
GWOPA 2023
Bonn, Germany, May 2023
“Tools to Support Utilities Design and Operationalize Safe in Sanitation”
This workshop demonstrated how EquiServe tool(www.equiserve.io) and tools from Toolbox by FSMA (www.fsmtoolbox) can be combined for system assessment and designing appropriate plans.) can be combined for system assessment.
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March 2, 2023
21st AFWA International Congress & Exhibition, 7th FSM conference
Abidjan, Côte d’Ivoire, February 2023
“Principles to Practise”
How public sector leaders and donors in Africa are operationalizing the CWIS functions of Responsibility, Accountability, Resource Planning & Management.
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October 5, 2023
SIWI World Water Week 2022
Stockholm, Aug 2022
1. Practitioners discuss the use of public financing resource as a means to formalise and sustain alternate service strategies that can improve water conservation, safe waste management and equity in basic services.
2. Sharing evidence from decentralized drinking water and sanitation service models in Haiti and India to press for a “service subsidy” that make services more affordable for the poor and viable for the enterprises.
View Event
February 2, 2023
AFRICASAN6
November 2021
“Service delivery planning for urban sanitation”
Sector leaders and Athena Infonomics presented a session on the Citywide Inclusive Sanitation Services Assessment and Planning (CWIS SAP)/ Equiserve platform’s role in strengthening sanitation service delivery during Africa Water and Sanitation Week.
View Event.png)
February 2, 2023
SIWI World Water Week 2021
Stockholm, 2021
“A digital tool for Urban Sanitation Planning for Service Providers”
An in-depth demonstration of the EquiServe platform, and attendees heard firsthand from the Kampala Capital City Authority and Uganda’s Water Utility Regulation Department on how they are using the EquiServe to inform their service provision and regulation mandates.
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