Resources

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The tool helps shape investments and strengthen city systems to advance equity in sanitation services

User Stories

Lusaka Water & Sewerage Company (LWSC) identifies business models

TEMA embarks on structural reforms in financial management

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Water Utilities and Regulatory Department &  KCCA  Kampala Capital City Authority evaluates it strategic plans

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SOIL develops a creative scale-up strategy to reach the poor in Cap Haitian

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User Story

Lusaka Water & Sewerage Company (LWSC) identifies business models

LWSC has launched a new mobile payment system for customers in Emmasdale and Chaisa to pay for their sewer connection.

User Story

Water Utilities and Regulatory Department &  KCCA  Kampala Capital City Authority evaluates it strategic plans

Know More
USER STORY

TEMA embarks on structural reforms in financial management

Know More
USER STORY

SOIL develops a creative scale-up strategy to reach the poor in Cap Haitian

Know More

Past Events

January 19, 2024

Training on Citywide Inclusive Sanitation Service Using EquiServe Tool

10th, 11th and 12th Jan 2024

Athena Infonomics, along with GWSC- AIT conducted a three day training program for CWIS service planning using EquiServe tool. The sessions were well attended over 55 participants from Government, IFI and sanitation professionals across the globe. Contact [email protected] for any queries

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November 17, 2023

AFRICASAN7

Swakopmund, Namibia, November 2023
"Using data to inform sanitation planning, advocacy and policy formulation in LMICS”

Discussion on what strengthening ‘Data Systems’ means across different contexts with varying levels of maturity as well as practical strategies to strengthen data systems and harness data for sanitation planning, operations, management and reporting building- experiences from Ethiopia, Uganda and Liberia. Moderated Q&A with representatives from AMCOW, AFWASA and WB/AfdB.

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November 15, 2023

The UNC Water & Health Conference

October 2023, Chapel Hill, North Carolina
"Strategic Service Plans: Framework and Field Experience"

Athena, CWIS Technical Assistance Hub (Africa), UNICEF, & UN Habitat come together to discuss - What is a service system? How do we assess it? What are the PEA levers that have enabled coordination across actors and have helped plans to get successfully funded and implemented?

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October 5, 2023

ESAWAS 2nd Regulator conference

Munyonyo, Uganda, October 2023
“Enhancing Urban Sanitation Regulation: Lessons from Kampala, Uganda,"

Session on the regulatory mechanisms deployed by KCCA to improve onsite sanitation service delivery

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October 5, 2023

SIWI WWW 2023

Stockholm, Aug 2023

UTS, SNV, WHO, Athena comes together to emphasis sustainable cost-recovery: fundamental for equitable, sustained sanitation services and financing for full life-cycle costs to achieve SDG 6.2. The presenters also discuss the need for distributing such costs fairly and sustainably.

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October 5, 2023

GWOPA 2023

Bonn, Germany, May 2023
“Tools to Support Utilities Design and Operationalize Safe in Sanitation”

This workshop demonstrated how EquiServe tool(www.equiserve.io) and tools from Toolbox by FSMA (www.fsmtoolbox) can be combined for system assessment and designing appropriate plans.) can be combined for system assessment.

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March 2, 2023

21st AFWA International Congress & Exhibition, 7th FSM conference

Abidjan, Côte d’Ivoire, February 2023
“Principles to Practise”

How public sector leaders and donors in Africa are operationalizing the CWIS functions of Responsibility, Accountability, Resource Planning & Management.

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October 5, 2023

SIWI World Water Week 2022

Stockholm, Aug 2022

1. Practitioners discuss the use of public financing resource as a means to formalise and sustain alternate service strategies that can improve water conservation, safe waste management and equity in basic services.

2. Sharing evidence from decentralized drinking water and sanitation service models in Haiti and India to press for a “service subsidy” that make services more affordable for the poor and viable for the enterprises.

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February 2, 2023

AFRICASAN6

November 2021
“Service delivery planning for urban sanitation”

Sector leaders and Athena Infonomics presented a session on the Citywide Inclusive Sanitation Services Assessment and Planning (CWIS SAP)/ Equiserve platform’s role in strengthening sanitation service delivery during Africa Water and Sanitation Week.

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February 2, 2023

SIWI World Water Week 2021

Stockholm, 2021
“A digital tool for Urban Sanitation Planning for Service Providers”

An in-depth demonstration of the EquiServe platform, and attendees heard firsthand from the Kampala Capital City Authority and Uganda’s Water Utility Regulation Department on how they are using the EquiServe to inform their service provision and regulation mandates.

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March 5, 2024

Training workshop in Burundi

Strung der Abwasserentsorgung in Burundi: Erkenntnisse aus einem EquiServe-Workshop zur Ausbildung von Ausbildern

Le 17 août, Athena Infonomics a donné le coup d'envoi d'un atelier de formation des formateurs de deux jours qui a rassemblé des professionnels de l'eau et de l'assainissement de tout le Burundi pour étudier des exemples concrets d'assainissement inclusif à l'échelle de la ville (CWIS) et divers modèles de services, et discuter des cas d'utilisation pour les régulateurs, les fournisseurs de services publics, les ministères et d'autres parties prenantes. Cet atelier a présenté aux participants EquiServe, un outil analytique puissant conçu pour aider les dirigeants du secteur public et les acteurs du développement à concevoir des modèles de services créatifs qui font progresser les services d'assainissement équitables, sûrs et durables dans les villes. Ces efforts font partie d'un plan d'extension et d'institutionnalisation développé avec l'Association des régulateurs de l'eau et de l'assainissement de l'Afrique orientale et australe (ESAWAS).

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Training resources

Tool User Guide

Step-by-step instructions on how to use the tool can be found in the User Guide. The guide provides detailed information on how to enter data, the definitions of the data points, and how to interpret the tool outputs.

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Data Manual

A detailed technical explanation of the calculations embedded in the EquiServe tool can be found in the data manual. The manual provides information on the logic, estimates, and assumptions used to build the EquiServe model.

Download

Training Videos

Other resources